If you feel you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567
At Whateley Wealth Management we pride ourselves on our levels of service. However, we recognise that sometimes clients may feel that we have fallen short of our high standards. If you feel that this applies to your dealings with us please refer to our Complaints procedure document. using the link below.